Last Updated: 30 March 2026

At Harnile, based in Ait Hamza, Guigou, Boulemane 33050, Morocco, protecting your information is a top priority. This Security Statement explains how we safeguard your data and help ensure a secure shopping experience.

Our Security Practices

Practice Details
SSL/TLS Encryption All transactions are protected with Secure Socket Layer (SSL) / TLS. This encryption helps ensure that your personal and payment information is transmitted securely between your browser and our website.
Trusted Payment Gateways Payments are securely processed via trusted third‑party providers, including WooCommerce/WooPayments and PayPal, which use advanced security and compliance measures (such as PCI DSS standards).
Data Protection We do not store full credit card details on our systems. Sensitive payment data is handled directly by secure, certified payment processors and is protected using encryption and strict access controls.
Account Security We encourage customers to use strong, unique passwords and keep their account credentials confidential. Avoid sharing login details and always log out on shared devices.

Fraud Prevention

Activity Details
Order Verification Some orders may be subject to additional verification to protect against fraudulent activity and unauthorized use of payment methods.
Suspicious Transactions Suspicious transactions may be flagged, held, or canceled to maintain a safe shopping environment for our customers.
Ongoing Monitoring We regularly review and update our systems and security practices to stay ahead of evolving security threats and help keep your data protected at all times.

Customer Responsibility

While we take extensive precautions to protect your information, customers also play an important role. Please:

  • Keep your login credentials private and avoid sharing them with anyone.
  • Use strong passwords and update them regularly, especially if you suspect any risk.
  • Report any suspicious activity on your account or email (such as unknown orders or login alerts) to our support team immediately.

Contact Information

Method Details
Email contact@harnile.com
Phone +212 709 599 890
Business Address Harnile, Ait Hamza, Guigou, Boulemane 33050, Morocco — Find us on Google Maps
Support Hours Monday–Friday, 9:00 AM – 5:00 PM (GMT+1). Messages received outside business hours will be answered on the next working day.

Response Time: We aim to reply as quickly as possible during support hours (Monday–Friday, 9:00 AM – 5:00 PM GMT+1).

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